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Mariza Ghizzoni

The Illusion of Competence in the Age of AI

In a book I am currently reading, a study developed in 1960 by three professors at New York University is presented again. They developed a model that was destined to become one of the best-known references in learning processes: the four stages of competence model. The analysis of this learning

Why We Prefer AI Over Colleagues (And What It Says About Us)

Copilot, Cowork, ChatGPT, Claude, Gemini… Every morning I get to work and unleash my team of assistants. I give each of them a task: * “Summarize my unread emails” * “Summarize this document” * “Help me reply to this email…” * “Create an infographic that represents…” * “…” While they’re doing all of this, I

The real battlefield of technology today is not innovation, but trust

For a long time, we have associated innovation with market leadership. But in a context where AI models are accessible, cloud platforms are standardized, and technological capabilities are easily replicable, innovation is no longer enough; it stops being a true differentiator. AI is the leading example of this scenario. On

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The Human Layer, a brand new site by Mariza Ghizzoni that's just getting started. Things will be up and running here shortly, but you can subscribe in the meantime if you'd like to stay up to date and receive emails when new content is published!